Appointment Only Pickup — walk-ins are not accepted

How local pickup works

  1. Place your order online Browse the peptide catalog and add what you need to your cart, then complete checkout like a normal order.
  2. Choose Local Pickup at checkout Select Local Pickup and pick your location — Century City (Los Angeles) or Newport Beach — instead of shipping.
  3. Pay for your order Complete payment online to confirm and lock in your order, unless you choose to pay cash at pickup.
  4. Schedule your appointment After payment, schedule a pickup time. Pickup is strictly by appointment only — we'll confirm your pickup window.
  5. Collect your order Arrive on time with your order confirmation — or choose Uber courier at checkout and we'll send it directly to you.

Prefer delivery? Select Uber courier at checkout instead of in-person pickup and your order is dispatched from the nearest location. See the frequently asked questions below for hours, courier details, and policies.

Pickup flow overview

Order
Select Pickup
Pay
Schedule
Pickup

Our locations

Before you visit

  • Please be on time. We run a busy operation with a lot of orders to fulfill, and we value our time. Arrive within your scheduled pickup window.
  • Running late? Let us know. Things happen — if for any reason you're going to be late, please be considerate and give us a heads up so we can plan around it.
  • Research use only. We are not doctors and have zero hours of medical experience. We sell peptides strictly for laboratory research — not for medical, human, or animal use.
  • Intended-use policy. If you indicate that you are purchasing peptides for human or animal use, we will be unable to sell to you.

Thank you for respecting our time. A quick message when plans change keeps pickups running smoothly for everyone.

Arrival instructions

When you arrive for your pickup appointment:

  • Arrive at the scheduled time.
  • Bring your order confirmation and order number.
  • Have ID available if requested.
  • Follow the pickup instructions provided in your appointment confirmation message.
  • Detailed pickup instructions (suite access, parking) are provided once your appointment is confirmed.

Courier pickup instructions

If you are using Uber Courier or another courier service to collect your order, you must provide the driver with:

  • Order number
  • Pickup name (your name on the order)
  • Appointment time

Drivers must provide this information when arriving.

Policies

Late Policy

If you arrive more than 15 minutes late, your appointment may need to be rescheduled.

Pickup Window

Orders are only held for a limited time. Schedule your pickup within the allowed timeframe after placing the order.

Security Notice

The pickup location is monitored for safety and security. Appointments are recorded.

Why researchers buy from us

Verified Purity

Every batch is tested via HPLC with a ≥99% purity guarantee, and mass spectrometry confirms identity.

Full Documentation

A lot-level Certificate of Analysis ships with every order, plus complete technical documentation.

Research Grade

60+ research compounds with visible COA context and HPLC purity data — no wellness hype, no medical claims.

Trusted locally. Over 170 five-star reviews from researchers — read them on Yelp and Google.

Support boundaries

Staff cannot answer medical questions

  • Support is only for order and pickup issues.
  • Do not call asking for medical advice or peptide recommendations.
  • Do not call asking what peptide is good for your knees or any medical condition.
  • We cannot advise on usage, dosing, or protocols.

Frequently asked questions

Can I walk in and pick up an order?

No. Pickup is appointment only. Walk-ins are not accepted.

Can someone else pick up my order?

Yes. You may send an Uber Courier or another courier service. They must provide your order number, pickup name, and appointment time.

Can I pay when I arrive?

Cash payment may be available depending on the order. Select "Cash" as your payment method during checkout if available.

What if I'm running late?

Please let us know as soon as possible. If you arrive more than 15 minutes late without notice, your appointment may need to be rescheduled.

Can you give medical advice about peptides?

No. Peptide Hackers does not provide medical advice. Products are sold strictly for research purposes. We cannot advise on usage, dosing, or protocols.

Ready to order?

Browse the full range and choose Local Pickup or Uber courier at checkout. Questions about an order or appointment? Contact support.

Research Use Only

All products supplied by Peptide Hackers are for in-vitro laboratory research only. They are not drugs, foods, cosmetics, or supplements, and are not for human or veterinary use or consumption.